Cookie Policy

Cookie Policy

Last updated: May 12, 2026

1. What Are Cookies?

Small text files placed on your device to remember preferences, analyse traffic, and enable functionality.

2. Cookies We Use

TypePurposeDurationOpt-out
Strictly necessarySession management, securitySessionCannot be disabled
FunctionalLanguage, UI preferences1 yearBrowser settings
PerformanceGoogle Analytics, Hotjar (anonymised)14 monthsGA opt-out plugin
Marketing9ance NeeN AI CRM (in-house), LinkedIn ads (only if accepted)6 monthsCookie banner

3. Third-Party Cookies

  • Google Analytics (see their privacy policy)
  • LinkedIn Insight Tag (for ad campaigns)

Lead tracking is handled by our own first-party 9ance NeeN AI CRM, and error/bug diagnostics by our in-house 9ance Bug Tracker — both self-hosted on our infrastructure, not shared with third parties.

4. Your Choices

  • Cookie banner – Accept or reject non-essential cookies on first visit
  • Browser settings – Block cookies in Chrome, Firefox, Safari, Edge
  • Withdraw consent – Anytime via [email protected]

5. Do Not Track (DNT)

We do not respond to browser DNT signals, but you can block cookies manually using the methods above.

Contact for legal matters

📧 [email protected]

🇮🇳 India — 9ance India Private Limited
📞 +91 96539 85549
📍 475, F-28, Jasmine Apartment, Govindpura, Bhopal 462023

🇺🇸 USA — 9ance Technologies LLC
📞 +1 945-888-0075
📍 30 N Gould St Ste R, Sheridan, WY 82801